Last updated: November 12, 2026
Alex Lavender, Mortgage Broker (“we”, “us”) respects your privacy. This policy explains what personal information we collect through alexlavender.ca, why we collect it, who we share it with and the choices you have. We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Who we are
Alex Lavender is a licensed mortgage broker in Nova Scotia (licence #2021-3000150) working with Centum Home Lenders. Our office is at 5151 George St, Suite GL02, Halifax, NS B3J 1M5. Our website address is https://alexlavender.ca/.
What we collect
- Information you give us through our forms: your name, email address, phone number, and details about the mortgage you are looking for, such as the property location, purchase price or home value, down payment, and the credit, income and employment details you choose to share.
- Information collected during a mortgage application: if you go ahead with an application, we collect the documents and details lenders require, such as identification, income and employment records, assets and debts, and, with your consent, your credit report.
- Information collected automatically: your IP address, browser and device type, the pages you visit and how you arrived at our site, collected through cookies and similar tools.
How we use your information
- To respond to your inquiry and contact you about your mortgage options.
- To assess what you may qualify for and to prepare and submit a mortgage application on your behalf.
- To meet our legal and regulatory obligations as a mortgage broker.
- To send you the resources you request, such as our book.
- To understand how our website is used and to improve it and our advertising.
Consent
We collect, use and share your personal information with your consent. By submitting a form on this site you consent to us contacting you about your request. We ask for your express consent before we obtain a credit report or send your application to a lender. You can withdraw your consent at any time by contacting us, although this may limit the services we can provide.
Who we share it with
We do not sell your personal information. We share it only as needed to provide our services:
- Lenders, mortgage default insurers and credit reporting agencies, when you ask us to proceed with a mortgage application.
- Centum Home Lenders, the brokerage we are licensed with, and its compliance staff.
- Other professionals involved in your transaction, such as your lawyer, when you ask us to.
- Service providers that host our website, process our forms and help us run analytics and advertising.
- Regulators, courts or law enforcement where the law requires it.
Cookies, analytics and embedded content
This site uses cookies and similar tools, including Google Analytics and advertising tags, to measure visits and the performance of our ads, and testing tools that may show different versions of a page. Our forms are protected by Google reCAPTCHA, and the Google Privacy Policy and Terms of Service apply. Pages may include embedded content such as YouTube videos, which behaves as if you had visited the other website and may collect data about you. You can block or delete cookies in your browser settings.
Where your information is stored and how we protect it
We use reasonable physical, technical and administrative safeguards to protect your personal information. Some of our service providers store or process information outside Canada, including in the United States, where it may be subject to the laws of that country. No method of transmission over the internet is completely secure, so please do not send sensitive documents by unsecured email.
How long we keep it
We keep personal information only as long as needed for the purposes described above and to meet the record-keeping requirements that apply to mortgage brokers. After that it is securely deleted or destroyed.
Your rights
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent. Contact us using the details below and we will respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.
Contact us
Privacy contact: Alex Lavender
5151 George St, Suite GL02, Halifax, NS B3J 1M5
Phone: 902-334-0755
Or send us a message through our contact page.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised.